Frequently Asked Questions

We accept the following forms of payment: Visa, Mastercard, Discover, Amex, PayPal, JCB,

Unfortunately, we do not have a health provider number Although, we are in a process of attaining one. However, we have the largest selection of branded contact lenses at the lowest prices in New Zealand.

Having trouble finding the type of contact lenses you are prescribed? It could be because you need a special order lenses. If this is the case, we can order them for you as we offer a wide variety of custom and made-to-order lenses. Please contact us at for assistance. We will be happy to guide you through the ordering process. Please be advised that pricing and availability vary depending on your particular prescription. Made-to-order lenses can take up to 4-6 weeks before shipping.

At ANZlens we make it easy for you to refill your order when you need more contact lenses. There are three different ways to quickly refill your last order: Contact us to find out more. Click on the refill link that we will send you by email when it’s time to refill your order. This will take you to your personalized refill page where you can quickly reorder your lenses. Log in to your account and view your order history. Here you can easily re-order any of your previous orders!

Choose your contact lenses by clicking on the “Contact Lenses” tab found at the top of the homepage. If you know the exact lens you want, enter it in the Search box found at the top right-hand side of the homepage or click on its picture. You can then further refine your search by using the “Shop by Brand”, “Customer Favorites” or “Shop by Type” menus on the left side of the page. Once you have chosen your contact lenses, you will be asked to enter your prescription (Rx) information. Info Pages About Us Frequently Asked Questions Privacy Policy Shipping & Returns

Please call Customer Care at 0800 400 13 (or) For Customer Care Hours, please see Hours of Operation (9:00 - 17:00 AEST)

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